What can I do if my computer was affected by CrowdStrike?
If your PC has been affected by the CrowdStrike update event that took place, here are the simple steps in resolving your issue.
- First, boot the affected computer into Safe Mode with CMD.
To do this:
- Click "See advanced boot options" on the Recovery screen.
- Navigate to Troubleshoot > Advanced options > Command Prompt.
- Once the affected PC is booted into CMD Safe Mode, simply enter the following command:
del "C:\Windows\System32\drivers\CrowdStrike\C-00000291*.sys"
Thats it! Restart the PC and everything should be fixed.
If for any reason you're still having troubles and need assistance, feel free to open up a ticket here.